Case Study: PCC-Level Transformation of a Leader From Delhi & a Business Owner From Manchester — Deep Presence + Behaviour Change

Why This PCC Coaching Case Study Matters (Delhi & Manchester)

This detailed pcc coaching case study shows how ICF PCC level coaching with deep presence, behaviour change tools and an ecosystem-based approach created powerful transformation for:

  • A senior corporate leader from Delhi – looking for leadership coaching, leadership coaching certification–level depth and one to one leadership coaching to strengthen presence, clarity and emotional resilience.
  • A business owner from Manchester – exploring business coach support, business coach course style development and icf business coaching to move from firefighting to strategic growth.

Both journeys are grounded in ICF PCC coaching, ICF mentor coaching, NLP and behaviour change models – designed for corporate leadership coaching, life and business coaching and real-world application, not theory.

Client 1: Senior Leader From Delhi – From Overwhelm to Grounded Leadership Presence

The Delhi client came in after searching for terms like:

  • “leadership coaching”, “leadership coaching certification”, “best leadership coaching programs”.
  • “executive and leadership coaching”, “one to one leadership coaching”, “leadership coaching sessions”.
  • “leadership coaching book”, “leadership coaching books” for deeper understanding of frameworks.
  • “leadership coaching case study”, “leadership coaching case study in Delhi”.

He was a senior leader in a large organisation, responsible for multiple teams across India. His main challenges included:

  • Difficulty maintaining leadership presence in high-stakes conversations.
  • Patterns of overthinking, procrastination and emotional reactivity with his leadership team.
  • Struggle to balance expectations from global headquarters with local realities in Delhi, Mumbai and Pune.

He wanted a coach who understood ICF acc pcc mcc coaching standards, real icf coaching case study india examples and a structured pathway aligned with icf pcc credential, icf pcc coaching and pcc level coaching.

Client 2: Business Owner From Manchester – From Chaos to Strategic Business Coaching Outcomes

The Manchester client had been searching for:

  • “business coach”, “business coach course”, “business coach icf”, “business coach in india” (for hybrid online support).
  • “business coach in mumbai”, “business coach in pune”, “business coach online”, “business coaches”.
  • “business coaching book”, “business coaching books”, “business coaching companies”, “business coaching courses”, “business coaching seminar”.
  • “best business coaches in india”, “best business coaching programs”, “find business coach”.
  • “business coaching case study”, “business coaching case study in Manchester”.

He ran a growing professional services business and needed:

  • Clarity on strategy vs operations so he could step out of day-to-day firefighting.
  • Support to shift from self-employment mindset to business owner mindset.
  • An icf business coaching approach that combined life and business coach perspectives – not just generic advice.

The ICF PCC Framework Behind Both Transformations

Both journeys were structured with a clear ICF PCC pathway, integrating:

  • icf acc pcc, icf acc pcc mcc competency awareness – so clients could understand what “good coaching” sounds like.
  • icf pcc, icf pcc certification, pcc icf certification, pcc icf requirements and pcc requirements icf as orientation – especially for clients curious about becoming coaches themselves.
  • Integration of icf mentor coaching case study, icf coaching case study corporate leader, icf coaching case study business owner examples to normalise their struggles.

Over the sessions, we worked with:

  • icf pcc coaching case study style reflections – listening to icf pcc coaching audio recording case study type examples and reviewing icf pcc coaching transcript based case study patterns (anonymised, for learning).
  • pcc markers icf, icf pcc application and icf pcc renewal requirements for coaches who wanted to align their own coaching with PCC level.
  • pcc level coaching and pcc life coach style depth – especially around presence, embodiment, emotional intelligence and behaviour change.

Case Study Part 1 – PCC Level Transformation of a Leader From Delhi

This is a practical example of pcc level transformation of a leader from delhi, often searched as:

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Across several one to one leadership coaching sessions, we focused on:

  • Identifying behavioural triggers – moments where he shifted from calm to defensive or controlling.
  • Using nlp and icf coaching integrated case study style interventions – reframing, timeline work and belief shifts (timeline and belief change case study with icf coaching style).
  • Establishing new behaviour change routines for critical meetings, townhalls and performance reviews.

As we progressed, he experienced:

  • Clear shift from reactivity to deep presence coaching case study outcomes – especially in conflict situations.
  • behaviour change coaching case study india impact – his team noticed calmer decision-making, clearer communication and more authentic listening.
  • More alignment between his values and his leadership style, creating a sustainable foundation for growth.

Case Study Part 2 – PCC Coaching Transformation of a Business Owner From Manchester

This second story is a live example of pcc level coaching transformation of a business owner from manchester, often discovered through searches like:

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His primary challenges included:

  • Difficulty delegating effectively – resulting in exhaustion and bottlenecks.
  • Oscillation between procrastination and overwork – a pattern similar to icf coaching case study procrastination to action.
  • Struggle to hold boundaries with clients and team members – impacting profitability.

Through pcc level coaching and life and business coach integration we:

  • Worked on a behaviour change coaching case study uk type plan – clear delegation structures, meeting rhythms and pipeline reviews.
  • Used icf coaching case study depression to confidence style emotional work to stabilise his self-belief as a founder.
  • Aligned his decisions with long-term business coaching programs and systems instead of ad-hoc tactics.

Across Cities: How PCC Coaching Case Studies Apply in Mumbai, Pune, Birmingham, Chicago, New York & Amsterdam

The principles in these stories apply whether you are exploring:

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In every geography – whether India, the UK, the US or Europe – the core of icf pcc coaching client story and icf pcc coaching transformation journey remains the same:

  • Deep presenceicf pcc style deep presence case study level listening and awareness.
  • Clear contracts – on goals, outcomes and responsibilities.
  • Behavioural experimentation – real, observable pcc coaching behavioural change example in daily life.

Integrating Mentor Coaching, NLP & Behaviour Change – The Ecosystem Approach

This page also reflects an icf mentor coaching plus pcc coaching combined case study – where mentor coaching quality standards influence client work. Behind the scenes, the methodology integrates:

  • icf mentor coaching case study principles – feedback on presence, questioning, direct communication and partnering.
  • nlp and icf coaching integrated case study methods – submodalities, belief change, timeline work (timeline and belief change case study with icf coaching style), emotional state management.
  • icf coaching case study emotional intelligence in teams insights – especially for the Delhi leader responsible for senior teams.

All this is held within a larger ecosystem of learning that includes leadership coaching books, business coaching books, ongoing business coaching courses, business coaching seminar–style immersions and structured programs.

If You Are a Coach: Learning From These ICF PCC Coaching Case Studies

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If you are on the path toward icf pcc certification or exploring pcc icf certification, these stories help you see how:

  • acc pcc mcc coaching levels differ in depth and complexity.
  • icf acc pcc mcc competencies translate into live conversations with leaders and entrepreneurs.
  • You can design your own icf coaching case study india or icf coaching case study uk style work with your clients.

To understand the full PCC coaching roadmap, you can also read:

If You Are a Leader or Business Owner: Using This Case Study to Decide Your Next Step

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This case study is designed to help you see what is possible when ICF PCC coaching, mentor coaching, NLP and behaviour change frameworks come together in a structured, ethical and deeply human way.

About Your Coach – Anil Dagia

All the work described in this case study is led by Anil Dagia – an ICF mentor coach, NLP Master Trainer and creator of pioneering models that integrate NLP, emotional intelligence and coaching.

To understand his background, credentials, training philosophy and story, you can explore:

  • Author & Trainer Profile – credentials, experience and global client base.
  • About Page – the journey, values and philosophy behind his work in NLP, coaching and emotional intelligence.
  • Media & Press Page – interviews, media appearances and third-party validation of his work.

Your Next Step – Explore PCC Coaching For Yourself

Whether you are a senior leader, business owner, coach in training or experienced ICF coach aiming for PCC, you can use this icf pcc coaching case study as a mirror:

  • Notice where you see your own patterns reflected – overwhelm, lack of presence, procrastination or unclear boundaries.
  • Imagine what your own pcc level transformation story might look like 6–12 months from now.
  • Decide whether you want structured PCC-level coaching, mentor coaching or a combination.

Book a Free 30-Minute Clarity Call with Me

On this call, we will explore where you are today, what you want to transform, and whether PCC-level coaching or ICF mentor coaching with me is the right next step for you.

Frequently Asked Questions – PCC-Level Transformation Case Study

What does this PCC coaching case study from Delhi and Manchester demonstrate?

This PCC coaching case study shows how a senior leader from Delhi and a business owner from Manchester transformed using ICF PCC level coaching, deep presence, behaviour change tools and an integrated ecosystem of NLP and mentor coaching. It demonstrates how PCC-level coaching can shift leadership presence, decision-making and business results in India, the UK and beyond.

How is PCC-level coaching applied to leaders in cities like Delhi, Mumbai and Pune?

For leaders in Delhi, Mumbai, Pune and other Indian cities PCC-level coaching focuses on real-world challenges such as managing teams, handling pressure from global headquarters and aligning strategy with local markets. Through one-to-one leadership coaching, behavioural experimentation and deep presence, clients experience measurable changes in communication, emotional regulation and leadership impact.

What changed for the business owner from Manchester in this case study?

The business owner from Manchester shifted from firefighting and overwork to a more strategic, systems-based way of running his business. PCC coaching helped him build delegation structures, hold clearer boundaries with clients and team members and move from procrastination to consistent action. These changes are relevant for entrepreneurs in Manchester, Birmingham, Chicago, New York, Amsterdam and other global business hubs.

Can PCC-level coaching case studies like this be applied in other cities and countries?

Yes. The principles in this case study apply to leaders and business owners in many locations, including Mumbai, Pune, Birmingham, Chicago, New York and Amsterdam. PCC coaching builds deep presence, clear contracts and behavioural experimentation that work across cultures and industries, whether you are based in India, the United Kingdom, the United States or Europe.

How can I use this PCC coaching case study to decide my own next step?

You can use this case study as a mirror to notice where you share similar patterns – overwhelm, lack of presence, delegation issues or unclear boundaries. If you are a senior leader, business owner or coach in training in Delhi, Mumbai, Manchester or any other city, you can explore whether PCC-level coaching or ICF mentor coaching with Anil Dagia is the right next step to create your own transformation story.

Meet Anil Dagia



I am a well-recognized ICF credentialed coach (PCC), a strategic consultant and a trainer with long list of clients, and protégés who freely credit me for their upward growth in career and in life. As an established NLP Trainer. I am also an ICF credentialed mentor coach.

Pathbreaking Leadership



I achieved global recognition when I got my NLP Practitioner/Master Practitioner Accredited by ICF in 2014. Many global leaders in the world of NLP recognized and acknowledged this as an unprecedented accomplishment not just for myself but for the world of NLP. Subsequently, this created a huge wave of followers around the globe, replicating the phenomenon. I have conducted trainings around the globe having trained/coached over 50,000 people across 26 nationalities.

Unconventional, No Box Thinker



I have been given the title of Unconventional, No Box Thinker and I am probably one of the most innovative NLP trainer. Over the course of my journey I have incorporated the best practices from coaching, behavioral economics, psycho-linguistics, philosophy, mainstream psychology, neuroscience & even from the ancient field of Tantra along with many more advanced methodologies & fields of study. You will find that my workshops & coaching will always include principles and meditation techniques from the field of Tantra leading to profound transformations.

Highly Acclaimed



- Interview published on Front Page in Times of India - Pune Times dated 18-Oct-2013, India's most widely read English newspaper with an average issue readership of 76.5 lakh (7.65 million) !!
- Interview published 27-Sep-2013 & a 2nd Interview published 10-Jul-2014 in Mid-Day, the most popular daily for the Young Urban Mobile Professionals across India
- Interview aired on Radio One 94.3 FM on 27-Nov-2013, the most popular FM radio station across India